Seven Trends About the Future of Retail Every CEO Must Know

“2020 was the year when nobody could do nothing.”

CEOs who never thought like that accelerated growth or maintained business continuity, despite Covid-19. They understood that the future of retail is tech-driven. Retailers embracing new technologies are able to face challenges head-on and deliver more intuitive, efficient retail experiences – thereby driving more sales.   

But how, exactly? Read these top 7 trends to understand the future of retail and the key issues you need to focus on – to prepare for 2021 and beyond.

Some topic highlights are:

• Creating immersive at-home or in-store experiences using AR, VR
• Enabling Intelligent Operations using AI