Wonolo agents decrease handle times 20% with AI-generated replies

Wonolo, a leader in on-demand staffing solutions, is proving it can. By partnering with Salesforce Professional Services, Wonolo was able to build and deploy their AI strategy. Through the Einstein 1 Platform, they were able to decrease average handle times by 20% and improved the confidence and efficiency of their agents. This has allowed them to not only ensure consistent, high-quality responses, but also significantly reduce training times, agent turnover, and transform their customer experience.

Discover the full story to see how Wonolo is enhancing customer support with AI and Salesforce Professional Services.